Safety, Trust, and Security
WiGo Trips™ brings people together from all around the world on a growing community.
We understand that meeting new friends and seeing exotic destinations for the first time is intriguing and exciting. To optimize our Member experience, we have designed our app with safety and trust as our top priorities while making it simple for Members to get to know more about travel and each other before booking trips. However, because you are in control of your WiGo Trips™ experience, there are certain safety steps that you should follow while connecting with people digitally and in real time.
We ask that you read and learn about the security and trust features WiGo Trips™ has put into place to keep you safe and secure on our app, and urge you to follow the safety guidelines we have outlined below to add an extra layer of protection and for your overall well being. Though we have outlined safety tips and best practices, you are always the best judge of your own safety, and these guidelines are not intended to be a substitute for your own judgement.
What WiGo Has Done to Build Trust and Security
Exclusive Access
To create an exceptional experience while building trust within our community, WiGo has limited the number of members who are able to participate during our early launch by requiring a referral code to access the app. Codes may be obtained by being invited by another app Member or by apply on this form.
Background Checks
Domestic and international trip host who wish to create public trips, must pass a background screening. Trips host have the right to deny any Member who has not completed a background screening from joining their trip.
Secure Payments
Our secure platform ensures your money gets to your trip host. Never wire money or pay someone directly off the WiGo Trips™ app.
Secure Messaging
WiGo Trips™ chat makes it easy for you to get to know trip host and other travelers so that you are able to ask questions, make connections, and book group trips. After securing your reservation, we make it simple to chat before, during, and after your group trips.
Profiles
Every WiGo Trips™ Member has a profile. To book or host trips, you will be asked to provide your full name, date of birth, phone number, payment information, and email address.
Online Behavior
Travel Due Diligence
It is your responsibility to do your research and due diligence. Before committing to booking a trip, do your research. Learn about the destination you're going to, its current state of affairs, and any potential risk that you may encounter there. If you're a trip host and another Member who has not completed their background screening and wants to join your trip, let them know that you require it before you will accept them. If you are planning to join a trip, communicate with the trip host beforehand and ask if they will require a background screening for each of the Members.
Communicate
Keep your communications limited to the platform and really get to know your trip host and group before meeting them in person for the first time. Don’t give out your personal contact info until you’ve met.
Protect Your Financial Information
Always pay and communicate directly through the WiGo Trips™ app, from communication, to booking, to payment. Never respond to any request to send money outside of the WiGo Trips™ app, especially overseas or via wire transfer. Even if the person claims to be in an emergency. Report it to us immediately. Wiring money is like sending cash and you have no protection against losses.
Protect Your Personal Information
Never give personal information such as your social security number, credit card numbers, bank information, your work or home address to people you don’t know or have not met in person. WiGo Trips™ will never send you an email asking you for your username and password information. Any such communication should be reported immediately.
Report Suspicious Behavior
Report anyone who violates our terms of service; Anyone who ask you for money off of the WiGo Trips™ app; Anyone who ask for donation; Anyone who request inappropriate photographs; Minors using the platform; Members who send harassing or offensive messages; Members behaving inappropriately after meeting them in person; Fraudulent accounts; Spam or solicitation.
Travel Insurance
Purchase travel insurance to protect your health and personal belongings while traveling.
Ask Questions
By asking questions you will know what to expect and you will feel more at ease when you meet your group and host.
During Your Trip
Meeting with your group for the first time is always exciting, but always take precautions and uses these guidelines to help you stay safe:
Tell Your Friends and Family Members about Your Travel Plans
Inform a friend or family member of your plans and when and where you’re going. Stay in touch with them and make sure you have your cell phone charged and with you at all times.
Plan Ahead
Know where your embassy is located in the country you're visiting, save the local emergency number on your phone and write it on paper somewhere where you will remember it in the event that you do not have access to power or cellular service. Make copies of your passport and drivers license and keep them somewhere safe and secure in the event that you should need it. Bring necessary medicines that you may need.
Get to Know Your Group
After meeting with your trip host and group, spend some time getting to know them and your group. Make sure you feel comfortable with them and that things are as you expected.
Get to Know the Trip Rules
Are there hours when it’s best to be quiet? How will you get in and out of your accommodations?
Address Issues
If something is not right, politely address the issue and see if you can find a resolution.
Avoid Drugs and Excessive Drinking
Consumption of alcohol and/or other drugs can impair your judgment and potentially put you in danger. It’s important to keep a clear mind and avoid anything that might place you at risk. Don’t leave your well-being in someone else hands.
Feeling Unsafe
In any situation where you feel unsafe, threatened or in immediate danger, remove yourself and contact the local authorities right way. When you are in a safe location, report the incident to our team.
Further Help and Support
In the event that something happens, immediately call 911 or the local police. If you are aware of anyone who violates our terms please report them here.
We understand that meeting new friends and seeing exotic destinations for the first time is intriguing and exciting. To optimize our Member experience, we have designed our app with safety and trust as our top priorities while making it simple for Members to get to know more about travel and each other before booking trips. However, because you are in control of your WiGo Trips™ experience, there are certain safety steps that you should follow while connecting with people digitally and in real time.
We ask that you read and learn about the security and trust features WiGo Trips™ has put into place to keep you safe and secure on our app, and urge you to follow the safety guidelines we have outlined below to add an extra layer of protection and for your overall well being. Though we have outlined safety tips and best practices, you are always the best judge of your own safety, and these guidelines are not intended to be a substitute for your own judgement.
What WiGo Has Done to Build Trust and Security
Exclusive Access
To create an exceptional experience while building trust within our community, WiGo has limited the number of members who are able to participate during our early launch by requiring a referral code to access the app. Codes may be obtained by being invited by another app Member or by apply on this form.
Background Checks
Domestic and international trip host who wish to create public trips, must pass a background screening. Trips host have the right to deny any Member who has not completed a background screening from joining their trip.
Secure Payments
Our secure platform ensures your money gets to your trip host. Never wire money or pay someone directly off the WiGo Trips™ app.
Secure Messaging
WiGo Trips™ chat makes it easy for you to get to know trip host and other travelers so that you are able to ask questions, make connections, and book group trips. After securing your reservation, we make it simple to chat before, during, and after your group trips.
Profiles
Every WiGo Trips™ Member has a profile. To book or host trips, you will be asked to provide your full name, date of birth, phone number, payment information, and email address.
Online Behavior
Travel Due Diligence
It is your responsibility to do your research and due diligence. Before committing to booking a trip, do your research. Learn about the destination you're going to, its current state of affairs, and any potential risk that you may encounter there. If you're a trip host and another Member who has not completed their background screening and wants to join your trip, let them know that you require it before you will accept them. If you are planning to join a trip, communicate with the trip host beforehand and ask if they will require a background screening for each of the Members.
Communicate
Keep your communications limited to the platform and really get to know your trip host and group before meeting them in person for the first time. Don’t give out your personal contact info until you’ve met.
Protect Your Financial Information
Always pay and communicate directly through the WiGo Trips™ app, from communication, to booking, to payment. Never respond to any request to send money outside of the WiGo Trips™ app, especially overseas or via wire transfer. Even if the person claims to be in an emergency. Report it to us immediately. Wiring money is like sending cash and you have no protection against losses.
Protect Your Personal Information
Never give personal information such as your social security number, credit card numbers, bank information, your work or home address to people you don’t know or have not met in person. WiGo Trips™ will never send you an email asking you for your username and password information. Any such communication should be reported immediately.
Report Suspicious Behavior
Report anyone who violates our terms of service; Anyone who ask you for money off of the WiGo Trips™ app; Anyone who ask for donation; Anyone who request inappropriate photographs; Minors using the platform; Members who send harassing or offensive messages; Members behaving inappropriately after meeting them in person; Fraudulent accounts; Spam or solicitation.
Travel Insurance
Purchase travel insurance to protect your health and personal belongings while traveling.
Ask Questions
By asking questions you will know what to expect and you will feel more at ease when you meet your group and host.
During Your Trip
Meeting with your group for the first time is always exciting, but always take precautions and uses these guidelines to help you stay safe:
Tell Your Friends and Family Members about Your Travel Plans
Inform a friend or family member of your plans and when and where you’re going. Stay in touch with them and make sure you have your cell phone charged and with you at all times.
Plan Ahead
Know where your embassy is located in the country you're visiting, save the local emergency number on your phone and write it on paper somewhere where you will remember it in the event that you do not have access to power or cellular service. Make copies of your passport and drivers license and keep them somewhere safe and secure in the event that you should need it. Bring necessary medicines that you may need.
Get to Know Your Group
After meeting with your trip host and group, spend some time getting to know them and your group. Make sure you feel comfortable with them and that things are as you expected.
Get to Know the Trip Rules
Are there hours when it’s best to be quiet? How will you get in and out of your accommodations?
Address Issues
If something is not right, politely address the issue and see if you can find a resolution.
Avoid Drugs and Excessive Drinking
Consumption of alcohol and/or other drugs can impair your judgment and potentially put you in danger. It’s important to keep a clear mind and avoid anything that might place you at risk. Don’t leave your well-being in someone else hands.
Feeling Unsafe
In any situation where you feel unsafe, threatened or in immediate danger, remove yourself and contact the local authorities right way. When you are in a safe location, report the incident to our team.
Further Help and Support
In the event that something happens, immediately call 911 or the local police. If you are aware of anyone who violates our terms please report them here.